tag:standalone.tenderapp.com,2010-01-29:/discussions/questions/10-new-york-times-premium-no-longer-authenticates-from-iphoneStand Alone, Inc.: Discussion 2018-10-18T20:19:02Ztag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T20:29:31Z2011-03-10T20:29:31ZNew York Times (premium) no longer authenticates from iPhone<div><p>Terry,</p>
<p>Can you log into the New York Times Premium Crosswords area
(<a href=
"http://select.nytimes.com/premium/xword/puzzles.html?ocid=1&incamp=xwords:section_front">http://select.nytimes.com/premium/xword/puzzles.html?ocid=1&amp;inc...</a>
)? The New York Times is currently updating their website, which
seems to be preventing some users from accessing their Crosswords
section.</p>
<p>If you can access the Premium Crosswords section, try
re-entering your credentials into the Crosswords app. Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T20:34:07Z2011-03-10T20:34:07ZNew York Times (premium) no longer authenticates from iPhone<div><p>I can access the puzzles on their site without a problem. Tried
re-entering my ID and PW on your app, but it will not validate. I
wonder whether Magmic, the official licensee of NYT puzzles (with
their own iPhone app), has caused other apps like Crosswords to be
denied access.</p></div>Terry Freedmantag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T20:37:11Z2011-03-10T20:37:11ZNew York Times (premium) no longer authenticates from iPhone<div><p>Terry,</p>
<p>Do you happen to have a New York Times Home Delivery account? Or
do you only have a Premium Crosswords subscription?</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T20:39:45Z2011-03-10T20:39:45ZNew York Times (premium) no longer authenticates from iPhone<div><p>I have a home delivery account which allows all access to NYT
products. I had no access problems until yesterday.</p></div>Terry Freedmantag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T21:08:14Z2011-03-10T21:08:14ZNew York Times (premium) no longer authenticates from iPhone<div><p>Unfortunately, it appears that due to the upcoming New York
Times changes, we're encountering problems validating Home Delivery
accounts. We're currently working on pinpointing the problem, and
hopefully it'll be resolved soon. Our apologies for the
inconvenience!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T21:10:12Z2011-03-10T21:10:12ZNew York Times (premium) no longer authenticates from iPhone<div><p>Thanks. I'll stand by.<br>
You should probably post a notice on your site.</p></div>Terry Freedmantag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T21:41:27Z2011-03-10T21:41:27ZNew York Times (premium) no longer authenticates from iPhone<div><p>Terry,</p>
<p>We've added an item to our FAQ addressing the situation, and the
next version of Crosswords will also include automated provider
problem reporting. Again, our apologies for the inconvenience!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/58810832011-03-10T21:43:15Z2011-03-10T21:43:15ZNew York Times (premium) no longer authenticates from iPhone<div><p>Excellent. Thanks for your prompt assistance.</p></div>Terry Freedman