No new puzzles since July 5
New puzzles are not automatically downloading. When I go to recent puzzles, none are available.
Discussions are closed to public comments.
If you need help with Stand Alone, Inc. please start a new discussion.
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Support Staff 1 Posted by ben on 08 Jul, 2018 12:43 PM
Can you try 'killing' the app and re-opening it? (you can double press on the Home button to bring up the app switcher, then 'flick' the app up offscreen).
ben closed this discussion on 08 Jul, 2018 12:43 PM.
Craig M. Stoops re-opened this discussion on 08 Jul, 2018 12:50 PM
2 Posted by Craig M. Stoops on 08 Jul, 2018 12:50 PM
> I tried that to no avail. I also did a restart, and that didn’t fix it. Thanks Ben.
3 Posted by Craig M. Stoops on 08 Jul, 2018 01:03 PM
I’m upgrading OS now. Will try deleting and reinstalling the app.
4 Posted by Craig M. Stoops on 08 Jul, 2018 01:23 PM
Software update along with deleting and reinstalling the app worked! The missing crosswords from the past few days are there! I so very much enjoy the app and especially the Sunday Newsday and Premier Crosswords. Thanks for your prompt attention to this matter.
Support Staff 5 Posted by ben on 08 Jul, 2018 01:34 PM
Great! Not sure why it stopped working briefly, but glad you're up and running!
ben closed this discussion on 08 Jul, 2018 01:34 PM.