Can’t sign in to Telegraph cryptic

juliakendall's Avatar


19 Jul, 2018 06:04 PM

I've just downloaded Crosswords Pro for both my iPhone and iPad. I upgraded from Crossword Classic, which had stopped downloading the Telegraph 2 days ago, specifically to access the Telegraph, which was listed on the Crossword Pro app info. When I first opened the app I was originally able to log into my Telegraph account to download the crosswords from there. But when I entered my user name and password, I was told they were incorrect on both my iPhone and my iPad. The login works just fine on the Telegraph site. Now the option to sign in to the Telegraph crypics has completely disappeared on both my iPhone and my iPad. I am using iOS 11.4.1. Please advise.

  1. Support Staff 1 Posted by SAI Technical S... on 20 Jul, 2018 03:26 AM

    SAI Technical Support's Avatar

    Unfortunately the Telegraph Media Group has requested that we remove access to their puzzles from our apps, so our apps no longer download any Telegraph or Independent crosswords.

    We've reached out to them to try to resolve this issue and restore access.

  2. SAI Technical Support closed this discussion on 20 Jul, 2018 03:26 AM.

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