tag:standalone.tenderapp.com,2010-01-29:/discussions/questions/45-crosswords-app-no-longer-connectingdownloadingStand Alone, Inc.: Discussion 2011-06-06T22:54:20Ztag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-01T16:36:07Z2011-06-01T16:36:11ZCrosswords app no longer connecting/downloading<div><p>Oh yes I forgot to mention, my device is an iPod touch 2nd
generation.<br>
Thanks.</p></div>Jimtag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-01T21:44:25Z2011-06-01T21:44:25ZCrosswords app no longer connecting/downloading<div><p>Jim,</p>
<p>There was a server hiccup earlier today that may have caused
some problems after you deleted/re-installed. Try downloading
now.</p>
<p>If you're still having problems, you might want to check to see
if you have a Crosswords account configured and, if you do,
re-configure it within the app.</p>
<p>If the problem persists, please let us know. Our apologies for
the inconvenience!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-02T10:47:57Z2011-06-02T10:48:01ZCrosswords app no longer connecting/downloading<div><p>Tried to download several times again, but no luck. Just keeps
saying downloading puzzles... But never finishes. Been having this
problem since at least since the weekend. Thanks for responding
though.</p></div>Jimtag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-02T13:11:20Z2011-06-02T13:11:20ZCrosswords app no longer connecting/downloading<div><p>Try deleting and re-installing the app by following the
instructions in this Apple support article:</p>
<p><a href=
"http://www.apple.com/support/iphone/assistant/application/#section_4">
http://www.apple.com/support/iphone/assistant/application/#section_4</a></p>
<p>Please note: deleting the app will delete all of your current
puzzles and puzzle progress.</p>
<p>If the problem persists, please reply to this email. Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-02T23:33:40Z2011-06-02T23:33:40ZCrosswords app no longer connecting/downloading<div><p>Still having the same issue. I followed all the steps but still
no<br>
change. Thanks.</p>
<p>On 2011-06-02, at 10:11 AM, "SAI Technical Support" <<a href=
"mailto:tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com">tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com</a></p>
<blockquote>
<p>wrote:</p>
</blockquote></div>Jimtag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-03T00:42:50Z2011-06-03T00:42:50ZCrosswords app no longer connecting/downloading<div><p>Can you send us your Crosswords database by tapping on the blue
> button next to Send Feedback? Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-03T02:00:36Z2011-06-03T02:00:36ZCrosswords app no longer connecting/downloading<div><p>I've been having the same issue and tried all of the fixes here.
I have a iPhone 2g.</p></div>Zach browntag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-03T02:03:15Z2011-06-03T02:03:15ZCrosswords app no longer connecting/downloading<div><p>Zach,</p>
<p>Can you send us your Crossword database too? Just tap on the
Settings gear on the puzzle list screen, then tap on the blue
'>' button next to Send Feedback. Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-03T10:48:49Z2011-06-03T10:48:49ZCrosswords app no longer connecting/downloading<div><p>Device: iPod touch<br>
OS: 3.1.2<br>
App: com.standalone.crosswords. v2.23</p>
<p>Here you go.</p>
<p>On 2011-06-03, at 1:48 AM, "SAI Technical Support" <<a href=
"mailto:tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com">tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com</a></p>
<blockquote>
<p>wrote:</p>
</blockquote></div>Jimtag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-03T13:53:26Z2011-06-03T13:53:26ZCrosswords app no longer connecting/downloading<div><p>Jim,</p>
<p>Can you send the email via your iPod? We need the database, not
just the device/app information. Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-06T22:45:26Z2011-06-06T22:45:26ZCrosswords app no longer connecting/downloading<div><p>Not sure if you fixed something, but it's responding normally
now.<br>
Thanks again!</p>
<p>Jim</p>
<p>On 2011-06-03, at 10:53 AM, "SAI Technical Support" <<a href=
"mailto:tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com">tender+d4abba6848ba2bcbb4817811394c927188f9d6ff3@tenderapp.com</a></p>
<blockquote>
<p>wrote:</p>
</blockquote></div>Jimtag:standalone.tenderapp.com,2010-01-29:Comment/75892302011-06-06T22:54:17Z2011-06-06T22:54:17ZCrosswords app no longer connecting/downloading<div><p>Jim,</p>
<p>Yup, we isolated and resolved the problem, so you should be able
to download puzzles again. If you have any additional questions or
comments, please let us know. Thanks!</p></div>SAI Technical Support