tag:standalone.tenderapp.com,2010-01-29:/discussions/questions/104-cant-update-ny-times-or-sync-when-using-game-centerStand Alone, Inc.: Discussion 2018-10-18T20:19:05Ztag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-15T23:20:05Z2011-10-15T23:20:06ZCan't update NY Times or sync when using Game Center<div><p>Some particulars: this happens on iOS 5, and I see the same
behavior on both my iPhone 4 and iPad 1. I'm using the latest
version of Crosswords, 2.29.</p></div>davisretag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-16T15:33:41Z2011-10-16T15:33:41ZCan't update NY Times or sync when using Game Center<div><p>Can you send us your Game Center nickname, so we can check if
this is a server issue? Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-16T16:32:57Z2011-10-16T16:32:58ZCan't update NY Times or sync when using Game Center<div><p>It's davisre. Thanks!</p></div>davisretag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-17T03:53:17Z2011-10-17T03:53:17ZCan't update NY Times or sync when using Game Center<div><p>How long have you had your Game Center account? Did you just
sign up for it, or have you had it since Game Center launched?</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-17T03:57:24Z2011-10-17T03:57:25ZCan't update NY Times or sync when using Game Center<div><p>Hmm, it's not brand new. I tinkered with it when it launched, or
shortly after, I believe.</p></div>davisretag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-17T04:19:20Z2011-10-17T04:19:20ZCan't update NY Times or sync when using Game Center<div><p>Do you only download New York Times puzzles? If not, when you
enable Game Center, are you able to download any puzzles at
all?</p>
<p>It's possible that deleting and re-installing the app will reset
your settings and fix the problem, if you'd like to try that.
However, please note that it will also delete all of your current
puzzles and puzzle progress.</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-17T05:13:18Z2011-10-17T05:13:19ZCan't update NY Times or sync when using Game Center<div><p>I've tried deleting and reinstalling the app many times, but it
doesn't seem to fix the problem.</p>
<p>A clue: after I delete the app (I hold the app icon until it
wiggles, press the X, confirm that I want it removed from Game
Center) and then reinstall (via App store), after I open the newly
installed app, my puzzles are gone of course, but my login info for
the Stand Alone leader board is still there (where is it getting
that?). My email address and password are filled in, but not the
nickname. AND my login info for the NY Times is still there after
reinstall. Are those details expected to persist after the app has
been deleted? (Is the iPad getting info from your server? My
iPhone?)</p>
<p>When Game Center is enabled, I can't download puzzles from any
provider. If I uncheck NY Times premium puzzles, go to the puzzle
list, and hit refresh, I get the same "Connection Problem"
alert.</p>
<p>I fiddled with the UI for the Stand Alone leader board and got
it to ask me if I wanted to remove my account. But that hasn't
helped.</p>
<p>It seems odd that all of these things effect each other. I
really wish I could totally clear all state and start fresh, since
presumably other users don't have this problem.</p></div>davisretag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-18T14:05:44Z2011-10-18T14:05:44ZCan't update NY Times or sync when using Game Center<div><p>We're currently looking into this issue. Concerning why your
authentication details remain after you delete the app, this is
because they're added to the keychain in your device.
Unfortunately, for now, our only available workaround is that you
continue to use your Crosswords Account instead of a Game Center
Account in Crosswords. Sorry!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-20T15:45:59Z2011-10-20T15:45:59ZCan't update NY Times or sync when using Game Center<div><p>We've tweaked a few things on our server that may have resolved
this issue for you. If you're still having problems using your Game
Center account, please let us know. Thanks!</p></div>SAI Technical Supporttag:standalone.tenderapp.com,2010-01-29:Comment/106375472011-10-20T20:20:37Z2011-10-20T20:20:37ZCan't update NY Times or sync when using Game Center<div><p>Everything seems to be working. Thanks, and nice job! I've been
able to use Game Center for leader boards, NY Times premium
puzzles, and sync between iPad and iPhone, with no trouble.</p></div>davisre