How to setup CRooked Crosswords download

scsigirl's Avatar

scsigirl

15 Dec, 2013 03:24 PM

I recently subscribed to CRooked Crosswords. Didn't receive any username or password for the account, just received my sunday puzzle today via email. How do I setup Crosswords Pro to download these puzzles? I tried to enter my email address for username but got a message than password can't be blank.
Thanks

ps. I was billed $9.99 by iTunes for the upgrade, instead of $3.99

  1. Support Staff 1 Posted by SAI Technical S... on 15 Dec, 2013 04:01 PM

    SAI Technical Support's Avatar

    You'll need to contact CRooked Crosswords for your password. You can do so via:

    http://www.crookedcrosswords.com/faq/

    If you have any additional questions or comments, please reply to this email. Thanks!

  2. SAI Technical Support closed this discussion on 15 Dec, 2013 04:01 PM.

  3. scsigirl re-opened this discussion on 15 Dec, 2013 04:21 PM

  4. 2 Posted by scsigirl on 15 Dec, 2013 04:21 PM

    scsigirl's Avatar

    What do I need to do to receive a refund of $6?

  5. Support Staff 3 Posted by SAI Technical S... on 15 Dec, 2013 11:06 PM

    SAI Technical Support's Avatar

    To request a refund for the app, open up your purchase history in iTunes by going to Store > View My Account. Then click on 'Recent Purchases' and click the 'Report a Problem' button. Click on the app you want to report, then on the next screen, click on 'Report a Problem'.

    If you have any additional questions or comments, please reply to this email. Thanks!

  6. SAI Technical Support closed this discussion on 15 Dec, 2013 11:06 PM.

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