Keep getting saved solution prompt

Guy Montgomery's Avatar

Guy Montgomery

28 Jan, 2014 09:10 PM

Since the Telegraph crosswords cam back online I have an odd problem. I am only doing crosswords on a single device, but every time I go back to a crossword I get prompted twice with a message saying there is a saved solution available for the device I am currently on and asking whether I want to update. I think that if I did not make updates on another device there is nothing to sync and I should not get this prompt. More strangely, if I get a notification from some other app while working on a crossword, I again get prompted with the saved solution popup.

  1. Support Staff 1 Posted by ben on 28 Jan, 2014 10:39 PM

    ben's Avatar

    Guy,
    Is this with Crosswords (the new, iOS7 version) or Crosswords Classic (the old stand-by)?

    Thanks!

    Ben

  2. ben closed this discussion on 28 Jan, 2014 10:39 PM.

  3. Guy Montgomery re-opened this discussion on 29 Jan, 2014 12:17 AM

  4. 2 Posted by Guy Montgomery on 29 Jan, 2014 12:17 AM

    Guy Montgomery's Avatar

    With the new iOS 7 version

    Thanks

  5. Support Staff 3 Posted by ben on 01 Feb, 2014 02:00 PM

    ben's Avatar

    We'll be releasing a new version of this very soon; it should address this issue. Thanks!

    Ben

  6. ben closed this discussion on 01 Feb, 2014 02:00 PM.

  7. Guy Montgomery re-opened this discussion on 17 Apr, 2014 12:55 PM

  8. 4 Posted by Guy Montgomery on 17 Apr, 2014 12:55 PM

    Guy Montgomery's Avatar

    Any news on when this update will be out - I'm still having this problem.

  9. Support Staff 5 Posted by ben on 17 Apr, 2014 01:02 PM

    ben's Avatar

    The new version was submitted to Apple over the weekend, so we're just waiting for them to approve it. Hopefully only a few more days.

    Ben

  10. ben closed this discussion on 17 Apr, 2014 01:02 PM.

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