Trouble Downloading LA Times and Meryl Reagle

Jerry's Avatar

Jerry

03 Nov, 2011 04:46 PM

Lately cannot download LA Times and Meryl Reagle.

The auto downloads do not work and when go to add them from cruciverb, they do not download either. Can download them on my computer (Mac) and add then successfully

  1. 1 Posted by Jerry on 03 Nov, 2011 04:49 PM

    Jerry's Avatar

    Forgot to mention .... it works fine on my iPhone version and the trouble is with the iPad version

    Both apps are up to date

  2. Support Staff 2 Posted by SAI Technical S... on 04 Nov, 2011 03:35 PM

    SAI Technical Support's Avatar

    Merl Reagle and LA Times puzzles are not available via auto-download, however they should be available if you tap on the '+' button on the puzzle list screen, then tap 'Browse the Web'. If you are doing that, and still encountering problems, please reply with the exact error or problem that you have when you tap on each provider's puzzle. Thanks!

  3. 3 Posted by mike on 05 Mar, 2012 02:24 PM

    mike's Avatar

    Merl Reagle is available via the Phil. Inquirer Sunday.
    However, Phil Inquirer no longer downloads automatically, It also won't download if I select the day on the calendar.
    I've reinstalled the app and checked and unchecked the box for Phil. but it won't download.

  4. Support Staff 4 Posted by SAI Technical S... on 05 Mar, 2012 06:44 PM

    SAI Technical Support's Avatar

    Mike,

    The puzzle author of the Philadelphia Inquirer requested that we temporarily remove their puzzles from our auto-download list, but they can still can be imported via the Puzzle Calendar (the + button on the Puzzle List screen > Browse the Web). Our apologies for the inconvenience!

  5. SAI Technical Support closed this discussion on 05 Mar, 2012 06:44 PM.

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