Restoring to a new Palm device
I had a Treo 90 and did a full backup with Right Backup 2. My Treo 90 died on me and now I'm trying to do a restore on the new Treo 755p that I got. It says that the restore is complete and then the Treo resets, but none of my data is there- memo pad items, contacts, and datebook items do not appear. Your website says that the Treo 755p is also compatible with Right Backup 2 so I don't understand why the restore isn't working.
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Support Staff 1 Posted by ben on 13 Jan, 2012 02:49 AM
The Treo 90 and the Treo 755p use two very different versions of the Palm OS. Your data is most likely on the Treo, but not in a format it can understand. You'll need to Sync the Treo 90 with your desktop computer, and then sync the 755p. Sorry!
ben closed this discussion on 13 Jan, 2012 02:49 AM.
Nathan re-opened this discussion on 13 Jan, 2012 03:34 AM
2 Posted by Nathan on 13 Jan, 2012 03:34 AM
Do you know what other Treo devices use the same operating system as the Treo 90? Would the restore work if I bought one of those other devices?
Support Staff 3 Posted by ben on 13 Jan, 2012 02:36 PM
I think your best bet is to find another Treo 90. I believe Handspring added a bunch of extensions to the older Treos that, without going through Palm Desktop, won't translate well to other devices. Sorry!
ben closed this discussion on 13 Jan, 2012 02:36 PM.