Re: Treo backup with Right Backup 2

Nathan's Avatar

Nathan

Jan 13, 2012 @ 02:11 PM

I used Right Backup 2 to backup my Treo 90 and want to know why the automatic backup does not backup everything. According to the online manual, it is supposed to backup all data and applications. If I want to backup everything, I have had to run the customized backup and choose “select all.”

  1. SAI Technical Support closed this discussion on Jan 15, 2012 @ 02:47 PM.

  2. Nathan Russo re-opened this discussion on Jan 16, 2012 @ 02:25 PM

  3. 1 Posted by Nathan Russo on Jan 16, 2012 @ 02:25 PM

    Nathan Russo's Avatar

    I used Right Backup 2 to backup my Treo 90 and want to know why the automatic backup does not backup everything. According to the online manual, it is supposed to backup all data and applications. If I want to backup everything, I have had to run the customized backup and choose “select all.”

  4. Support Staff 2 Posted by SAI Technical S... on Jan 16, 2012 @ 06:19 PM

    SAI Technical Support's Avatar

    Does this occur with scheduled backups? Also, you may want to note that several of the unchecked databases are deprecated databases that your current device may not use.

  5. 3 Posted by Nathan Russo on Jan 16, 2012 @ 07:03 PM

    Nathan Russo's Avatar

    Yes, this occurs with scheduled backups.

  6. Support Staff 4 Posted by SAI Technical S... on Jan 17, 2012 @ 02:29 PM

    SAI Technical Support's Avatar

    And which databases are not automatically being backed up?

  7. 5 Posted by Nathan Russo on Jan 20, 2012 @ 03:58 PM

    Nathan Russo's Avatar

    The databases that are not automatically backed up include the following: AddressDB, DatebookDB, and ToDoDB

  8. Support Staff 6 Posted by SAI Technical S... on Jan 21, 2012 @ 04:53 PM

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    Those are the deprecated databases that I mentioned earlier - they are not used by Palm OS 5.x, and do not require backups.

    If you have any additional questions or comments, please reply to this email. Thanks!

  9. SAI Technical Support closed this discussion on Jan 21, 2012 @ 04:53 PM.

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