Updating puzzles screen

mdbdd's Avatar

mdbdd

16 Sep, 2014 08:16 AM

This screen pops up a lot in the last few weeks and promises to only take a moment but often just sticks. Mostly when i go to bed and try to do puzzles. Often i cannot for hours. Usually next am all is ok. Ipad mini nonretina ios 7. Restarts etc no help
See screen shot attached

  1. 1 Posted by mdbdd on 19 Sep, 2014 07:12 AM

    mdbdd's Avatar

    Updated to iOS 8 and now worse. Cannot use application.

  2. Support Staff 2 Posted by ben on 19 Sep, 2014 10:20 AM

    ben's Avatar

    Is this for Crosswords or Crossword Light? You may have a corrupted database. If this i the case, it may require deleting the app and re-downloading from the AppStore (you will not be charged again).

    Ben

  3. ben closed this discussion on 19 Sep, 2014 10:20 AM.

  4. mdbdd re-opened this discussion on 19 Sep, 2014 07:21 PM

  5. 3 Posted by mdbdd on 19 Sep, 2014 07:21 PM

    mdbdd's Avatar

    Crosswords. I thought that might ge the answer. Annoying.

  6. Support Staff 4 Posted by ben on 19 Sep, 2014 07:22 PM

    ben's Avatar

    I agree, we've since this occasionally. There's not a lot we can do. My apologies.

    Ben

  7. ben closed this discussion on 19 Sep, 2014 07:22 PM.

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