Crossword suddenly small, clues large on my iPad
Today when I opened up my Crosswords app on my iPad every puzzle is tiny and the clues are huge?! What happened? Can someone help me fix this? Not sure if it's some kind of an update or I did something inadvertently? I admit, being an old 52 yr old lady I'm not very computer savvy so I'm really hoping someone can help me out here. The puzzles are certainly doable this way but I'm not enjoying it. Thanks in advance.
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1 Posted by George on 12 Feb, 2012 09:00 PM
Note!!! NOT RESOLVED! For some reason it says it was. Again;
Today when I opened up my Crosswords app on my iPad every puzzle is tiny and the clues are huge?! What happened? Can someone help me fix this? Not sure if it's some kind of an update or I did something inadvertently? I admit, being an old 52 yr old lady I'm not very computer savvy so I'm really hoping someone can help me out here. The puzzles are certainly doable this way but I'm not enjoying it. Thanks in advance.
Support Staff 2 Posted by SAI Technical S... on 12 Feb, 2012 09:01 PM
Try fully closing and re-opening the app by following these instructions:
http://support.apple.com/kb/HT4211
If the problem persists, please reply to this email. Thanks!
3 Posted by George on 12 Feb, 2012 09:06 PM
Home screen? Home button? Oh geez...I've no idea what thos even are on my iPad! I did reboot the whole thing but not the app by itself. Yikes! Truly, old people need easy instructions, like children!
Support Staff 4 Posted by ben on 12 Feb, 2012 09:08 PM
George,
The home button is the button 'below' the iPad screen with a small white square on it (it takes you to the Launcher, where you can open apps). Are you up and running again?
Ben
5 Posted by George on 12 Feb, 2012 09:10 PM
Sorry I'm really dumb. Home screen? Home button? I don't know what those are. Should I just delete the app the usual way? By pressing on it till it jiggles then deleting it?
I'm so sorry! And thanks for trying to help me
Sent from my iPad Woot!
6 Posted by George on 12 Feb, 2012 09:12 PM
Geez I'm dumb..lemmee try to find it and if I'm just too much trouble for you I can wait for my son to get home tonight.
Thank you!
Sent from my iPad Woot!
Support Staff 7 Posted by ben on 12 Feb, 2012 09:12 PM
Do NOT delete the app; you'll lose all your puzzle progress if you do that (but you can always re-download the app for free from the App Store. To adjust the font size of the clues (you'll want to shrink it), use two fingers to tap on the clue list. This will pop up a window in which you can adjust the font size.
Ben
ben closed this discussion on 12 Feb, 2012 09:12 PM.
George re-opened this discussion on 12 Feb, 2012 09:18 PM
8 Posted by George on 12 Feb, 2012 09:18 PM
I think I'm just gonna delete the app and reinstall.. I understand the two finger thing but it didn't really change things back go where they were before, very minimal difference. Ben thank you for trying go help me though!
9 Posted by George on 12 Feb, 2012 09:40 PM
Deleted the app and reinstalled it and it's back to normal thank god! I kept pressing my home button twice like it stated in the instructions but it never brought up the most recently used app thin gee. Try as I might I never was able to the crossword app to show the red line so I could close it out. Oh well. Thanks anyway! I do appreciate it.
SAI Technical Support closed this discussion on 13 Feb, 2012 04:37 PM.