Rebus on iPhone

Clare Farris's Avatar

Clare Farris

22 Mar, 2015 12:56 AM

How? This has been asked at least a couple of times, and Ben answers to press and hold on the grid, then tap the loupe, which should allow a rebus. He then closes the discussion before anyone has a chance to reply, "wait, it doesn't work."

HELLO!? IT DOESN'T WORK!

  1. Support Staff 1 Posted by ben on 22 Mar, 2015 01:54 AM

    ben's Avatar

    Clare,
    Sorry, the way our ticketing system works is that we close a discussion once one of us answers it, so that it doesn't keep showing up. However, you can always re-open it. I'll leave this one open until you tell me you're all set. What version of Crosswords are you using?

    Thanks!

    Ben

  2. 2 Posted by Clare Farris on 23 Mar, 2015 11:23 PM

    Clare Farris's Avatar

    Well it turns out my app is the "Classic" version. Who knew? I've had it since three iPhones ago, and maybe if I spent more time perusing the developer sites of all my apps...

    Your reply that "it's tricky on that version" to another poster sounds more reasonable now that I understand that, and I apologize for the all-caps. I gather that you all moved on to a different model and what I'm using is a relic that is no longer being developed? So the rebus problem is just what it is?

    I tried the new app, and I really prefer the classic version (especially don't like seeing both clues at once), so I guess I'll just skip rebus puzzles. I've tried tapping the loupe about one million times, and it never works, but I'll live with it.

    Thanks for keeping the discussion open.

  3. Support Staff 3 Posted by ben on 24 Mar, 2015 02:22 AM

    ben's Avatar

    Clare,
    I've just added a setting to the new Crosswords that lets you go back to the one-clue-at-a-time way of viewing the puzzle. Are there any other issues that make you prefer the old 'Classic' to the new one? We're still maintaining Classic, so I'll definitely look at the Rebus problem you're seeing, but we'd like to make the new version so irresistibly good that people feel compelled to make the switch :-)

    Ben

  4. 4 Posted by Clare Farris on 24 Mar, 2015 09:08 AM

    Clare Farris's Avatar

    If that's a setting now, then it's just down to aesthetics.

    I love the high-contrast black and white, highlights in yellow and baby blue. It's transporting. Good crosswords are each their own little world of concentration, and installing them in this distinct frame just feels good to me. Nothing else looks like it, so it feels like a distinct place on the phone, full of puzzles. I loved the app from the first time I used it.

    The new one feels toned-down and generic, like other puzzle apps I've seen. (And are on my phone, not being used.) It kind of looks like Crux, apart from the silly font that I will never write in, and it kind of looks like both the old and new NYT app. To me, anyway. They're beige. Nothing looks like the classic Crosswords.

    If, say, there was an option to have "Classic Appearance" in the new app, I would buy the pro version immediately, because you're doing everything else right. And if the classic one disappeared, I would switch and get used to the new beige app. Is it difficult to have different appearances?

    Thanks for listening, and thanks for keeping the classic version in the app store.

    Clare

  5. Support Staff 5 Posted by ben on 27 Mar, 2015 05:39 PM

    ben's Avatar

    Clare,
    Again, thanks for the great feedback! Just to confirm, are you playing Crosswords on an iPad or an iPhone/iPod? We still use a black-and-white interface in the new Crosswords, though we have dialed back the line weights to make it feel a little lighter. We also use the same baby blue and yellow highlights. We're trying to figure out how we can make the new Crosswords appeal to you in the same way the old one obviously does!

    Ben

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