tag:standalone.tenderapp.com,2010-01-29:/discussions/questions/269371-cant-connect-to-stand-aloneStand Alone, Inc.: Discussion 2015-10-29T23:12:28Ztag:standalone.tenderapp.com,2010-01-29:Comment/383240522015-10-29T18:43:41Z2015-10-29T18:43:41ZCan't Connect to Stand Alone<div><p>I haven't been able to connect since Tuesday</p>
<p>I send mail to <a href="mailto:info@standalone.com">info@standalone.com</a> and got this
reply:</p>
<p>"If you have encountered issues while attempting to download
crosswords puzzles through one of our apps, unfortunately we have
been experiencing intermittent server issues since Monday, Oct.
26th. Service should be permanently restored soon. Our apologies
for the inconvenience."</p></div>Mike Horowitztag:standalone.tenderapp.com,2010-01-29:Comment/383240522015-10-29T19:08:50Z2015-10-29T19:08:51ZCan't Connect to Stand Alone<div><p>Can't even import puzzles locally, which seems weird.</p></div>Ken Drydentag:standalone.tenderapp.com,2010-01-29:Comment/383240522015-10-29T23:12:27Z2015-10-29T23:12:27ZCan't Connect to Stand Alone<div><p>Unfortunately, due to severe hardware failure on our service
provider's end, our puzzle server is still currently offline. We
expect (but cannot promise) that puzzle downloads will be restored
at some time on the 30th.</p>
<p>Our apologies for the inconvenience - we're just as frustrated
by this as you are. Over the past seven years, our app server has
only encountered a handful of downtime incidents, none of which
lasted more than a few hours, much less days.</p>
<p>Due to this incident we've taken steps to ensure that, if a
similar issue happens again, we'll be able to mitigate future
extended downtime.</p>
<p>Again, our apologies, and we thank you for your patience. If you
have any additional questions or comments, please reply to this
email.</p></div>SAI Technical Support