Working on iPad after latest update?

Chris's Avatar


20 Nov, 2016 03:03 PM

Got an update notification saying Crossword Classic had been updated with minor fixes for iOS 10, and subsequently can't open the app. First open goes to blank screen, closing and reopening goes to a frozen screen, close and reopen crashes. That's the pattern I came up with after trying a bunch of times. Killing the app and restarting does the same.

  1. Support Staff 1 Posted by ben on 20 Nov, 2016 03:12 PM

    ben's Avatar

    What kind of iPad are you using, and what version of iOS 10?


  2. 2 Posted by Chris Wolf on 20 Nov, 2016 03:42 PM

    Chris Wolf's Avatar

    Hi Ben,
    iPad Air, 10.1.1

    I discovered after I wrote this, that if I kill the app, rotate the iPad to landscape, open it, it works, and then I can rotate to portrait.

  3. SAI Technical Support closed this discussion on 21 Nov, 2016 11:01 PM.

  4. ben re-opened this discussion on 21 Nov, 2016 11:55 PM

  5. Support Staff 3 Posted by ben on 21 Nov, 2016 11:55 PM

    ben's Avatar

    Can I send you a beta that may address this issue? I just need an email address that you can get on your iPad.


  6. 4 Posted by Chris Wolf on 22 Nov, 2016 03:27 AM

    Chris Wolf's Avatar

    Hey Ben, it's [email blocked]

  7. Support Staff 5 Posted by ben on 22 Nov, 2016 03:45 AM

    ben's Avatar

    New build going out tomorrow, most likely. Thanks!


  8. 6 Posted by Chris Wolf on 22 Nov, 2016 04:39 AM

    Chris Wolf's Avatar

    Thanks for the attention, Ben, I'll look for it.

  9. SAI Technical Support closed this discussion on 22 Nov, 2016 06:13 PM.

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