Puzzle area is blank

Jim Scott

11 Feb, 2017 06:49 PM

I've used Crossword Classic on my iPod Touch 5th Generation for years. Today the puzzle area of the screen is blank. The buttons (List, Puzzle, Clues, Hints, Info) and the keyboard are non-responsive. I've tried shutting down the app, turning off the iPod, syncing the iPod, and looking for an update to the app.

  1. #1 Posted by Jim Scott on 12 Feb, 2017 02:52 PM

    I didn't see any way the reason for the problem could ever be found, with the app unresponsive. So I deleted the app and reinstalled it from iCloud. That eliminated the problem.

  2. #2 Posted by ben Support staff on 12 Feb, 2017 04:09 PM

    Jim,
    Glad you're back up and running; please let me know if you encounter any more issues.

    Thanks!

    Ben

  3. ben closed this discussion on 12 Feb, 2017 04:09 PM.

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