NY Times stopped working for me too

Robert Murray's Avatar

Robert Murray

26 May, 2017 11:20 PM

I am also having the same problem as Kmills: NY Times authentication now fails as of a couple of days ago. I've confirmed with the NY Times that my subscription is active, and I'm able to access the crossword from a web browser. I'm on an Ipad running iOS 10.3.1.


  1. Support Staff 1 Posted by SAI Technical S... on 26 May, 2017 11:23 PM

    SAI Technical Support's Avatar

    Unfortunately, there seem to be some intermittent issues with standard NYT authentication. Can you re-entering your credentials and, if your credentials are rejected, please reply with the time that you encountered the error (please include your time zone), and then try entering your credentials into the NYT Mini and please let us know if they're also rejected there. Hopefully this will help us pinpoint the problem. Our apologies for the inconvenience!

  2. SAI Technical Support closed this discussion on 26 May, 2017 11:23 PM.

Discussions are closed to public comments.
If you need help with Stand Alone, Inc. please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac