tag:standalone.tenderapp.com,2010-01-29:/discussions/questions/286709-import-from-dropbox-brokenStand Alone, Inc.: Discussion 2017-10-06T11:19:14Ztag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-09-30T17:46:29Z2017-09-30T17:46:29ZImport from Dropbox broken <div><p>Jean,</p>
<p>We are currently working on this, and it will be fixed in the next update. Thanks!</p>
<p>Ben</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-09-30T17:57:05Z2017-09-30T17:57:05ZImport from Dropbox broken <div><p>Thanks, Ben (gmail won't allow me to reply above the line, btw). Looking<br>
forward to the fix.</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-01T15:08:01Z2017-10-01T15:08:01ZImport from Dropbox broken <div><p>Jean,<br>
We've got an internal beta build that fixes this issue; would you like to give it a try?</p>
<p>Ben</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-01T16:31:34Z2017-10-01T16:31:34ZImport from Dropbox broken <div><p>Sure thing!</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-01T18:17:40Z2017-10-01T18:17:40ZImport from Dropbox broken <div><p>Jean,<br>
You should receive a TestFlight invite for Crosswords. You'll need to download the (free) TestFlight app from the AppStore in order to install the beta.</p>
<p>Thanks!</p>
<p>Ben</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-01T18:42:51Z2017-10-01T18:42:51ZImport from Dropbox broken <div><p>Hi Ben: I installed Test Flight and loaded Crosswords in it, but I don't<br>
think I got a new version: it says it is V 2.79.8 (2115): previously said V<br>
2.79.8 (2117).<br>
Test Flight says 'What to test: fixed a problem when re-downloading puzzles<br>
in weak WiFi/LTE signal areas'... which is not my issue. Still has the<br>
dropbox problem.</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-01T18:56:03Z2017-10-01T18:56:03ZImport from Dropbox broken <div><p>Sorry, the new build is still waiting for review; it should be ready later today or tomorrow.</p>
<p>Ben</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-03T02:27:18Z2017-10-03T02:27:18ZImport from Dropbox broken <div><p>I expect you'll let me know when the new build is available. And if I need<br>
to do something in TestFlight to get it.</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-03T02:38:07Z2017-10-03T02:38:07ZImport from Dropbox broken <div><p>Actually, it went live today. You should have received a notification, but if not, you can go into TestFlight and download the new version, 2.79.10 (2136).</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-06T03:24:09Z2017-10-06T03:24:09ZImport from Dropbox broken <div><p>I replied via Test Flight that the Dropbox problem was solved in the beta, and later replied that nothing else seemed to be broken. Sorry that did not make it here.</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-06T03:41:13Z2017-10-06T03:41:13ZImport from Dropbox broken <div><p>Great! I've been meaning to check up on you to see how it's going. Glad to see it's all working; we'll be releasing it this weekend, most likely.</p>
<p>Thanks for the followup!</p>
<p>Ben</p></div>bentag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-06T04:02:00Z2017-10-06T04:02:00ZImport from Dropbox broken <div><p>Ben: this should maybe be private...<br>
but you didn't see the feedback I submitted via Test Flight, or the email I<br>
sent when the problem first arose to <a href="mailto:support@standalone.com">support@standalone.com</a> and via<br>
feedback in the app.<br>
You've got all these channels to submit issues, but mostly you don't seem<br>
to be seeing them.<br>
Now I know that your <a href="https://standalone.tenderapp.com/discussions/questions">https://standalone.tenderapp.com/discussions/questions</a><br>
is the place to go, but chances are, others don't and are frustrated using<br>
the other avenues you offer.</p></div>jean002tag:standalone.tenderapp.com,2010-01-29:Comment/436123322017-10-06T11:19:13Z2017-10-06T11:19:13ZImport from Dropbox broken <div><p>Jean,<br>
I believe your original email was auto-forwarded to Tender, as that's our standard customer support mechanism. Unfortunately, we have no control over Test Flight feedback emails (those are managed by Apple; I'm currently looking in to why we didn't receive yours, as we normally do get those). Thanks for the feedback, we definitely need to do a better job messaging this stuff!</p>
<p>Ben</p></div>ben