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Puzzle top cut off, UI/UX issues, Pro Purchase Status?

• Edit

Chris A

23 Nov, 2017 03:43 PM

1. When you zoom out, the top of the puzzle is always cut off a little
2. When completing a word, it jumps back to the first letter. Why wouldn't it just stay at the last letter like Crosswords Classic?
See video link here: https://www.dropbox.com/s/s4efspf6ylqegwm/Crosswords1.mp4?dl=0)

3. There is often UI glitches with some screens
See attached screenshot

4. The UX is pretty unintuitive. Just try to explain how to get from a puzzle back to the main full screen view.
5. I purchased Crosswords Pro, but now on a second device, I have no idea if it is active or not (restore purchase doesn't work).

iPad Pro 10.5" & 12.9"
iOS 11.1.2
Crosswords v3.6.0 (2090)

• 2017-11-23_07.32.15.png 2.24 MB

1. Support Staff 1 Posted by ben on 23 Nov, 2017 07:24 PM

   

   Chris,
   Thanks for the feedback! To answer your questions:

   1. This is a bug, and we will have a build out shortly to address it.
      
   2. We went back and forth on this a lot. We settled on the current method, the thinking being: if you want to edit the word, you'll probably want to start at the beginning. If not, you're going to jump to the next clue. Either way, the chances are higher that if you change something, it'll be a letter you entered earlier, not the one you JUST entered. That said, most users leave "Auto-Jump Clues" setting on, and avoid this conundrum.
      
   3. That UI overlap should be fixed in the next build.
      
   4. If you're in landscape, you can get into situation where the only way back is a left-to-right swipe from the left edge of the screen. In all other cases, you should have either a back button in the upper left, or in the keyboard lower left.
      
   5. We've revamped this in the next build, and "Restore Purchases" should take care of it.

   Thanks!

   Ben

   • Edit

2. ben closed this discussion on 23 Nov, 2017 07:24 PM.

3. Chris re-opened this discussion on 25 Nov, 2017 04:15 PM

4. 2 Posted by Chris on 25 Nov, 2017 04:15 PM

   

   I also found an issue where the clue doesn’t scroll up properly. See clue 36, which stays hidden:

   https://www.dropbox.com/s/ywb3hpd6a7kacbj/Crosswords2.mp4?dl=0

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5. Support Staff 3 Posted by ben on 26 Nov, 2017 04:10 AM

   

   Chris,
   This should be a bit better behaved in the next build.

   Ben

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6. ben closed this discussion on 26 Nov, 2017 04:10 AM.