Using Dropbox on iPhone 8 iOS 12.4, Crosswords 2.80.08

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Eric

11 Sep, 2019 05:58 PM

I was running low on downloaded puzzles in the app, so downloaded some new ones from the Wall Street Journal in *.puz format. I put them in my Dropbox account in a folder called Puzzles, then attempted to download them into the Crosswords app. I previously linked Crosswords and Dropbox on my iPhone. There is message that no crosswords were found or were previously downloaded to Crosswords. I was unable to navigate to the Dropbox folder Crosswords so put one puzzle in the root folder of my Dropbox account, that didn't work either. What is the correct procedure to make this linkage work?

  1. Support Staff 1 Posted by ben on 14 Sep, 2019 11:33 AM

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    Eric,
    DropBox changed the way they interact with apps. As a result, Crosswords no longer works with it. However, the next version (due out shortly) will add support for iCloud Drive documents.

    Ben

  2. ben closed this discussion on 14 Sep, 2019 11:33 AM.

  3. Eric Steinbock re-opened this discussion on 14 Sep, 2019 04:19 PM

  4. 2 Posted by Eric Steinbock on 14 Sep, 2019 04:19 PM

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    Thanks. A long time ago I recall you mentioned you may be able to provide a way to sync imported crosswords between devices. Any progress on that?

    Regards,
    ___________________
    Eric Steinbock
    [email blocked]

  5. Support Staff 3 Posted by ben on 16 Sep, 2019 10:32 AM

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    Eric,
    This is still on our radar, but alas, has proven much more difficult to implement than projected.

    Sorry!

    Ben

  6. ben closed this discussion on 16 Sep, 2019 10:32 AM.

  7. Eric Steinbock re-opened this discussion on 13 Oct, 2019 12:32 AM

  8. 4 Posted by Eric Steinbock on 13 Oct, 2019 12:32 AM

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    I installed version 2.80.90 (2263) on my iPhone and iPad (iOS 13.1.2) . Puzzle sync does not seem to be working from Crosswords on my MacBook Pro. I get prompts that progress is available but selecting Update doesn’t work. The prompt keeps repeating. I tried this on several puzzles and also force quit and re-opened the app. Sync between the iPad and iPhone seems to work better but is still flaky with puzzles started on the MBP. But it seems that once there is a failure any future attempt to sync fails.

    You also told me that import from Dropbox was broken for a long time, but it is still on the + menu. I tried the import files from a folder in my iCloud Drive. That works fine, but leaves the file in iCloud rather than ‘moving’ it. One has to remember to delete it in iCloud or risk importing it again.

    Regards,
    ___________________
    Eric Steinbock
    [email blocked]

  9. Support Staff 5 Posted by ben on 19 Oct, 2019 08:52 PM

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    Eric,
    We've got a new version of Crosswords Mac coming shortly that fixes a puzzle sync bug there. You will probably also need to grab the latest iOS version (which we're also updating shortly).

    I'm looking at how to delete iCloud files as they're imported, not sure that'll make the cut fo the next build, but hopefully the one after that.

    Thanks for the great feedback!

    Ben

  10. ben closed this discussion on 19 Oct, 2019 08:52 PM.

  11. Eric Steinbock re-opened this discussion on 21 Oct, 2019 03:54 PM

  12. 6 Posted by Eric Steinbock on 21 Oct, 2019 03:54 PM

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    Installed update to Crosswords Mac today to 2.02.6 (56) . The last iOS version update fixed the sync issue. However the new Mac version still is opening with a prompt window requesting that I enter a Game Center nickname. As previously mentioned to you, I have never used Game Center and have been using a Crosswords leader board account for years.

    Regards,
    ___________________
    Eric Steinbock
    [email blocked]

  13. Support Staff 7 Posted by ben on 22 Oct, 2019 07:39 PM

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    Eric,
    Hmm, it should only ask you once. I'll take a look at that, thanks!

    Ben

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