Compatibility with iOS 13.1.1
I just upgraded the software on my iPad to iOS13.1.1 and all of a sudden, the Crossword app does not interface with The NY Times crossword site. Prior to the upgrade, a link allowing me to open a puzzle in Crossword would appear. Now there is no option to transfer to either Crossword or Across Lite. I am not sure whether the problem is with the NY TImes website or with Crossword. Any advice?
This discussion was closed! See this FAQ for more information:
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Why Can't I Download NY Times Puzzles?
See more..Unfortunately the NY Times has requested that we remove authenticated access to their puzzles from our apps, and we're in the process of removing them from our provider lists. While we regret this recent development, you can still play their daily puzzle in our iOS and macOS apps by following the instructions provided below:
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Open your device's web browser and access https://nytimes.com/crossword...
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Support Staff 1 Posted by ben on 01 Oct, 2019 09:05 PM
Doug,
iOS 13 changed the way websites allow you to download files. You should be able to download NYT puzzles to your iCloud Drive, then import them from inside Crosswords. Not ideal, but at least serviceable. We're looking into ways to improve this.
Ben
2 Posted by Doug Menkes on 04 Oct, 2019 03:10 PM
Ben
I can’t figure out how to do this. I believe that I have downloaded puzzle files onto my iCloud Drive but when I go into Crosswords, I can’t see how to proceed.
Doug
Sent from my iPad
Support Staff 3 Posted by ben on 05 Oct, 2019 07:54 PM
Doug,
You'll want to go into Crosswords, select More…, and then "Open File…". That will bring up the iCloud file picker, and your puzzles should be in there (in Downloads).
Ben
ben closed this discussion on 05 Oct, 2019 07:54 PM.
Douglas Menkes re-opened this discussion on 05 Oct, 2019 11:03 PM
4 Posted by Douglas Menkes on 05 Oct, 2019 11:03 PM
Ben
I can’t find a “more” tab. I have tried a + tab bit that doesn’t do it. Is there a way I could call you at some point and have you walk me through it?
Doug
Sent from my iPhone
Support Staff 5 Posted by ben on 05 Oct, 2019 11:04 PM
Doug,
Sorry, I should have asked this first: what version of Crosswords are you running?
Ben
ben closed this discussion on 05 Oct, 2019 11:04 PM.
Douglas Menkes re-opened this discussion on 05 Oct, 2019 11:07 PM
6 Posted by Douglas Menkes on 05 Oct, 2019 11:07 PM
I will look later when I get home and get back to you . What is the most recent version compatible with iPad?
Sent from my iPhone
Support Staff 7 Posted by ben on 05 Oct, 2019 11:12 PM
Doug,
It depends on whether you've got Crosswords or Crosswords classic.
Ben
ben closed this discussion on 05 Oct, 2019 11:12 PM.
Doug Menkes re-opened this discussion on 06 Oct, 2019 12:30 AM
8 Posted by Doug Menkes on 06 Oct, 2019 12:30 AM
Crosswords
Version 2.80.08 (2245)
I don’t see the word,”classic” anywhere
Sent from my iPad
9 Posted by Doug Menkes on 06 Oct, 2019 01:13 AM
Ben
I actually had the classics version. I downloaded the other crosswords and got to downloaded files in the iCloud Drive. It they all appear grayed out and I can’t load them.
Sent from my iPad
Support Staff 10 Posted by ben on 06 Oct, 2019 12:46 PM
Doug,
Hmm. Here's what I see. You have the same icons, but they're grayed out?
Ben
ben closed this discussion on 06 Oct, 2019 12:46 PM.
Douglas Menkes re-opened this discussion on 06 Oct, 2019 01:11 PM
11 Posted by Douglas Menkes on 06 Oct, 2019 01:11 PM
Correct. Actually I have iOS 13.1.2 - just updated a few days ago. What next?
Sent from my iPhone
Support Staff 12 Posted by SAI Technical S... on 09 Oct, 2019 11:10 PM
Doug,
We've submitted an update to Apple, which should allow you to download to your iCloud Drive, and then you can import from within Crosswords. If you're still encountering issues with importing, please reply to this email!
SAI Technical Support closed this discussion on 09 Oct, 2019 11:10 PM.