No longer able to copy NYTimes crossword to the app

Dan's Avatar

Dan

01 Apr, 2020 12:30 PM

Today I discovered that I can no longer download my NYTimes crossword to the app. I can download it to my ipad but the “copy to crosswords” option disappeared. Any suggestions?

  1. Support Staff 1 Posted by SAI Technical S... on 01 Apr, 2020 03:08 PM

    SAI Technical Support's Avatar

    Dan,

    We're currently investigating this issue. In the meantime, you can now download NYT puzzles directly via the app by tapping on the Settings gear on the puzzle list pane, then tap 'Select Puzzle Providers'.

  2. Support Staff 2 Posted by ben on 01 Apr, 2020 03:38 PM

    ben's Avatar

    Dan,
    What version of crosswords are you using? Is it "Crosswords Classic" or "Crosswords"?

    Thanks!

    Ben

  3. ben closed this discussion on 01 Apr, 2020 03:38 PM.

  4. Dan Martin re-opened this discussion on 01 Apr, 2020 04:26 PM

  5. 3 Posted by Dan Martin on 01 Apr, 2020 04:26 PM

    Dan Martin's Avatar

    Hi.

    I have “Crosswords Classic” v2.83.

    I see on the app settings - just noticed it today - that I should enter my
    username and password for my NYT crossword subscription if I want an
    automatic download. I’m just a little uncomfortable providing that
    information to a third party. I’m concerned about someone using it to
    access my account and credit card info.

    Thanks,
         - Dan

  6. Support Staff 4 Posted by ben on 01 Apr, 2020 06:38 PM

    ben's Avatar

    Dan,
    We just submitted a fix to Apple to address this. Thanks for the feedback!

    Ben

  7. ben closed this discussion on 01 Apr, 2020 06:38 PM.

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