can't log into crossword nation or avxwords

Hiya,

I've subscribed to both avxwords and crossword nation. I enter my password and username exactly as specified, but they both say the credentials were not accepted by the server. Any help?

Thanks,

-Michael.

  1. Any ideas?

    -Michael.

  2. Michael,
    What email address did you use for AVCX? I'm assuming you're able to log in on your main computer?

    Ben

  3. Also, please make sure you're entering your credentials via the provider-subscriiption option -- not via the 'Crosswords Account' option. The latter is solely for leaderboard and puzzle progress syncing -- not for provider subscription access.

    More information is available through our Crosswords FAQ: https://www.standalone.com/iphone/crosswords_classic/faq

  4. Hiya,

    Yes, I can log in on the website of avxwords and crossword nation. I'm
    using the email [email blocked]. I am entering my credentials
    under cross word providers -> american values crosswords (example) ->
    credentials not entered.

    -Michael.

  5. Hiya,

    Yes, I can log in on the website of avxwords and crossword nation. I'm
    using the email [email blocked]. I am entering my credentials
    under cross word providers -> american values crosswords (example) ->
    credentials not entered.

    -Michael.

    On Mon, Mar 04, 2024 at 01:39:56PM +0000, ben wrote:

  6. Any idea on this?

    -Michael.

  7. We're looking into it but, in the meantime, you can use the 'Browse the Web' feature to import puzzles. Our apologies for the inconvenience!

  8. Hiya,

    Any news on this issue?

    -Michael.

    On Sat, Mar 09, 2024 at 05:10:05PM +0000, Ben wrote:

  9. Hiya,

    Any news on this issue?

    -Michael.

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