Long Load Times and Lag

DonaldB's Avatar

DonaldB

11 Jul, 2011 07:44 AM

Crosswords on my Pre worked snappy but on my Touchpad it takes a long time to load my puzzle (even when the puzzle is in process). Entering keystrokes also responds sluggishly. Is there an update in the works?

  1. Support Staff 1 Posted by SAI Technical S... on 11 Jul, 2011 12:22 PM

    SAI Technical Support's Avatar

    Donald,

    We're aware of the performance problems with Crosswords for TouchPad, and are currently working on a fix to improve them. If all goes well, it should be available later this week. Our apologies for the inconvenience!

  2. SAI Technical Support closed this discussion on 11 Jul, 2011 12:22 PM.

  3. SAI Technical Support re-opened this discussion on 04 Aug, 2011 04:37 PM

  4. Support Staff 2 Posted by SAI Technical S... on 04 Aug, 2011 04:37 PM

    SAI Technical Support's Avatar

    Donald,

    I just wanted to let you know that Crosswords v.2.0.2 has finally been approved by HP, and is now available in the App Catalog. This release should address the issues that you've encountered with the app. We're aware that there's still some lag, which we're working optimizing in a future version, but we feel that this version is much more playable than the prior version. Please let us know if you encounter any problems or have any concerns. Thank you for your patience!

  5. 3 Posted by Donald Bakke on 16 Aug, 2011 04:02 PM

    Donald Bakke's Avatar

    Thank you for the notification. I have updated my app and it does seem to be more responsive. I do think the navigation of the app is not as smooth as the version for the Pre but I haven't really used the app for an extended period of time since the update to really comment. I am happy to share my thoughts once I've used it a little more.

  6. SAI Technical Support closed this discussion on 17 Aug, 2011 01:00 PM.

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