unable to log on through Crosswords (standalone) on iPad
Just purchased a quarterly subscription. I can log on to the account on the PC, but not on the iPad. Tried using both username and email address in the username field.
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Support Staff 1 Posted by SAI Technical S... on 20 Jul, 2011 01:23 PM
You need to enter your Crosswords Account information into the Premium Provider form. Tap on the Settings gear, then tap on 'Select Puzzle Providers' and tap on the provider that you just subscribed to.
If you're still encountering authentication problems, please reply to this email. Thanks!
SAI Technical Support closed this discussion on 20 Jul, 2011 01:23 PM.
David Smith re-opened this discussion on 21 Jul, 2011 11:17 AM
2 Posted by David Smith on 21 Jul, 2011 11:17 AM
I was doing that - no luck.
Did it again just now, and it validated. Go figure.
SAI Technical Support closed this discussion on 21 Jul, 2011 02:15 PM.