Multiple issues after latest update

Guy Montgomery's Avatar

Guy Montgomery

21 Jul, 2011 12:08 PM

After the latest update I am having multiple issues.

The leader board displays seemed messed up - I get no listing in, say, the no-hints list of silvers, when I have successfully solved the crossword myself, and based on normal usage, I am sure others will have solved the same puzzle.

Secondly, after downloading a solution, when I go to hints and select the full clue hint, Crosswords says it has no clue to give. But IED I ask for a single letter hint, it will fill it in, so it clearly has the solution data.

Finally, I am still seeing a long standing problem Where after downloading a solution and checking the answers Crosswords will tell me I have, say, 123 errors or some other large number, and I have to quit and restart, or switch to Nother puzzle and then switch back before it correctly checks the answers.

I think the first two issues havw been introduced in the new version.

  1. Support Staff 1 Posted by SAI Technical S... on 21 Jul, 2011 02:16 PM

    SAI Technical Support's Avatar

    Guy,

    The leader board and hints bugs are known bugs in the latest update. We've fixed these bugs and submitted a new version to the App Store. It should be available to download any day now. Our apologies for the inconvenience!

    Regarding the error count bug, is this occurring with previously encrypted puzzles?

  2. 2 Posted by Guy Montgomery on 21 Jul, 2011 05:35 PM

    Guy Montgomery's Avatar

    Yes, the error count is occurring on the Telegraph Cryptic crossword, which
    is encrypted,

    Thanks,

    Guy

    On Thu, Jul 21, 2011 at 10:16 AM, SAI Technical Support <
    [email blocked]> wrote:

  3. Support Staff 3 Posted by SAI Technical S... on 25 Jul, 2011 03:36 PM

    SAI Technical Support's Avatar

    How are you downloading the solution? Are you refreshing via the puzzle info screen after you've opened the puzzle? Or are you just downloading the solution via pull-down refresh?

  4. 4 Posted by Guy Montgomery on 25 Jul, 2011 05:38 PM

    Guy Montgomery's Avatar

    Via the pull down refresh

    On Mon, Jul 25, 2011 at 11:36 AM, SAI Technical Support <
    [email blocked]> wrote:

  5. Support Staff 5 Posted by SAI Technical S... on 25 Jul, 2011 05:40 PM

    SAI Technical Support's Avatar

    Guy,

    Thanks for the feedback - we'll look into the issue. Our apologies for the inconvenience!

  6. SAI Technical Support closed this discussion on 25 Jul, 2011 05:40 PM.

  7. SAI Technical Support closed this discussion on 22 Aug, 2012 02:40 PM.

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