Ny times puzzle updates
Couldn't install the update. Then you fixed the update and I couldn't install that!! Grrrrrr
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1 Posted by ideoldfedlone on 09 Dec, 2012 09:10 AM
good!
Support Staff 2 Posted by ben on 09 Dec, 2012 01:35 PM
Marian,
I'm afraid I don't understand the problem. Were you unable to install the latest version of Crosswords?
Ben
ben closed this discussion on 09 Dec, 2012 01:35 PM.
Marian re-opened this discussion on 09 Dec, 2012 02:33 PM
3 Posted by Marian on 09 Dec, 2012 02:33 PM
I use the app on my ipad. The first time there was an update when I pressed "install" it said it was installing, but never did. It just stayed on "installing". Then a few days ago there was another update that said " fixing update problem" once again I hit "install" and once again it is still on "installing". I wouldn't care, but there are problems with the app and I was hoping an update would fix them. Thanks.
Sent from my iPad
4 Posted by Marian on 09 Dec, 2012 02:34 PM
What does that mean. it's not good at all.
Sent from my iPad
Support Staff 5 Posted by ben on 09 Dec, 2012 02:46 PM
Marian,
Unfortunately, installation problems are out of our control; you'll need to contact Apple about this. If you don't have a lot of puzzles stored, you can delete and re-install (this will erase any puzzles you've already downloaded and worked on.)
Ben
ben closed this discussion on 09 Dec, 2012 02:46 PM.