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John's Avatar


15 Jun, 2012 05:42 PM

Since last update, crosswords will not open. When I tap on icon, it goes to crosswords screen but then goes back to my icon screen almost immediately. Trying to tap on any of the button on opening screen does nothing. I've deleted & reinstalled the app many times. Any suggestions. Won't work on my iPad 1 or iPad 3.

  1. Support Staff 1 Posted by SAI Technical S... on 15 Jun, 2012 05:45 PM

    SAI Technical Support's Avatar

    It sounds like your database has been corrupted. Please try deleting and re-installing the app by following the instructions in this Apple support article:

    Please note: deleting and re-installing the app will remove all of your current puzzles and puzzle progress. Our apologies for the inconvenience!

  2. SAI Technical Support closed this discussion on 15 Jun, 2012 05:45 PM.

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