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Crosswords

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Sue varner

26 Sep, 2011 12:09 AM

Game shuts down as soon as I open it.

1. Support Staff 1 Posted by ben on 26 Sep, 2011 12:12 AM

   

   Sue,
   What kind of device are you using? What version of iOS?

   Ben

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2. 2 Posted by France McLeod on 26 Sep, 2011 03:11 AM

   

   I just upgraded to crosswords v2.28 on my iPad and the game shuts down as soon as I open it also.

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3. Support Staff 3 Posted by SAI Technical S... on 26 Sep, 2011 03:13 AM

   

   Please make sure that you've upgraded your iPad to iOS 4, as there's an issue with Crosswords that prevents it from running under iOS 3.2. You can find instructions on how to upgrade your iPad here:

   http://www.apple.com/ios/

   If the problem persists after upgrading to iOS 4, please let us know. Thanks!

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4. 4 Posted by Chanda on 16 Dec, 2011 07:01 PM

   

   I purchased this app for my Samsung Galaxy S II. It charged my card, but an error keeps coming up every time I try to download and install it.

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5. Support Staff 5 Posted by SAI Technical S... on 16 Dec, 2011 07:36 PM

   

   What is the exact error that you receive when you try to install it?

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6. 6 Posted by Laurel on 25 Dec, 2011 03:40 AM

   

   I am having the same problem ever sine I tried to download more puzzles.

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7. Support Staff 7 Posted by ben on 25 Dec, 2011 01:15 PM

   

   Laurel,

   What kind of device are you using? What version of the OS?
   

   Ben

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8. 8 Posted by brendan on 29 Dec, 2011 04:11 AM

   

   I purchased this app on my ipod touch a couple of years ago and I love it. I recently bought a droid and was wondering if I would have to buy the game again for my new device or if there is a way to transfer it over.

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9. Support Staff 9 Posted by SAI Technical S... on 29 Dec, 2011 04:12 AM

   

   Unfortunately, due to limitations with the App Store and Android Market, we're unable to issue free cross-platform upgrades. Sorry!

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10. SAI Technical Support closed this discussion on 29 Dec, 2011 04:12 AM.

11. Chanda re-opened this discussion on 29 Dec, 2011 06:08 PM

12. 10 Posted by Chanda on 29 Dec, 2011 06:08 PM

    

    Sent from Samsung Mobile

     SAI Technical Support <[email blocked]> wrote:

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13. SAI Technical Support closed this discussion on 30 Dec, 2011 04:52 AM.